Skip to main content

University of Technology Sydney (UTS)

Master of Health Services Management

The UTS Online Master of Health Services Management prepares leaders in health and social care who want to drive change and create safer, higher value and more equitable health systems and services. 

Delivered part-time and 100% online, this course gives students a deep understanding of the complexities of the Australian health and social care systems and the skills to navigate its unique politics, policy and data.  

In an ever-evolving health and social care system, there is a growing need for managers with strong skills in organisational and change management. This course gives you the skills to lead change across healthcare teams and organisations. With a focus on quality and safety, you’ll learn about planning and evaluating health services to innovate and improve systems. 

UTS Online’s Master of Health Services Management is comprised of 12 subjects. You will study six core subjects, specialise with a major (four subjects) or sub-major (two subjects), plus two or four additional electives from the other specialisations. The specialisation descriptions and subjects are listed below. 

Core subjects

  • Foundations of the Australian Healthcare System
  • Using Health Care Data for Decision Making
  • Organisational Management in Health Care
  • Managing Quality, Risk and Cost in Health Care
  • Policy, Power and Politics in Health Care
  • Fundamentals of Epidemiology

Quality and Safety major

  • Planning and Evaluating Health Services
  • Improving Safety and Quality in Healthcare
  • Systems and Service Innovation
  • Quality and Safety Improvement Methods

Digital health sub-major

  • Contemporary Approaches to Digital Health
  • Fundamentals of Health Information Management

Leadership sub-major

  • Health Systems and Change
  • Leading Health and Social Care

Planning sub-major

  • Health Systems and Change
  • Planning and Evaluating Health Services


Applicants must have completed a UTS recognised bachelor’s degree, or an equivalent or higher qualification, or submitted other evidence of general and professional qualifications that demonstrates potential to pursue graduate studies.

Minimum academic requirement: The bachelor’s degree should be in a related field, within the disciplines of health or human services disciplines. 

Note: Students that do not meet the entry requirements for the masters may use the successful completion of the graduate certificate as a pathway, provided they meet the specific entry requirements of the Graduate Certificate.

English language requirements
The English proficiency requirement for local applicants with international qualifications is: Academic IELTS: 6.5 overall with a writing score of 6.0; or TOEFL: paper-based: 550-583 overall with TWE of 4.5, internet-based: 79-93 overall with a writing score of 21; or AE5: Pass; or PTE: 58-64; or CAE: 176-184.

Your previous studies can be acknowledged as credit towards your online postgraduate studies, provided that it meets the relevant course requirements.

If you receive a UTS offer of enrolment, and you’ve undertaken previous studies at another institution, you may be eligible to apply for recognition of prior learning. UTS doesn’t determine recognition of prior learning until an offer of enrolment is accepted.

Learning Outcomes

Upon successful completion of the Master of Health Services Management, you will develop skills through the following learning outcomes:

  • Healthcare knowledge and concepts 
    Be a reflective, critical thinker who influences practice, policy and research to achieve clinical excellence and transform healthcare services. Improve healthcare outcomes by initiating and explaining appropriate change management methodologies.  
  • Problem-solving and analytical skills 
    Critique, interpret and synthesise data and research findings to develop safe, effective and evidence-based solutions to healthcare challenges. Propose relevant problem-solving and human factors theories to the analysis of common issues inherent in the management and evaluation of healthcare services.  
  • Healthcare leadership skills 
    Be an effective, collaborative and responsive leader who considers healthcare in a global context. Justify and demonstrate appropriate leadership styles and skills necessary to manage, evaluate and innovate healthcare services utilising contemporary local, national and international perspectives. 
  • Attitudes and values 
    Demonstrate respect and value for worldview differences and in Australian Indigenous ways of knowing, being and doing. Create and lead social and ethical accountability to enable efficient use of resources and equity of access to optimal and safe healthcare. 
  • Communication and interpersonal skills 
    Communicate effectively and appropriately in challenging, complex and diverse situations. Value and choose highly effective and sensitive communication with diverse populations, to enable positive and sustainable change in healthcare practice, policy and research. 

Career outcomes

The Master of Health Services Management gives you the skills to lead change across healthcare teams and organisations. You’ll learn about planning and evaluating health services to innovate and improve systems. The skill you'll gain can be used in a wide variety of healthcare settings, opening up a world of opportunities to develop a career almost anywhere in health and social care settings.

Potential career outcomes include: Nurse Manager/Director, Clinical Services Manager, Health Consultant, Allied Health Manager, Practice Leader, Clinical Director, Primary Health Organisation Manager and Health Specialist.

2023 academic year student fees shown are subject to change. You may also be required to pay student amenities fees. Contact the university directly to confirm.

Fees shown are per unit. The number of units are listed below fees. Together they indicate the total fees for the course.

FEE-HELP loans are available to assist eligible full-fee paying domestic students with the cost of a university course.

Key Facts
  • Study Mode: Online
  • 24 months (part-time)
  • $3,288 per unit FEE HELP available
  • 12 units
  • Start Date: Jan, Mar, July, May, Sept, Oct