In the demanding healthcare industry, nursing encompasses far more than the essential duties traditionally associated with the role. To excel in this profession, both aspiring and experienced nurses must equip themselves with a comprehensive set of hard and soft skills extending beyond clinical knowledge. These skills equip nurses to demonstrate the proficiency needed to deliver high-quality care to patients and work effectively in busy healthcare settings.
Healthcare delivery is constantly shifting to overcome new challenges and accommodate innovations. As such, healthcare professionals must be adaptable and willing to learn. For nurses, broadening their skill set is not just advantageous but essential. Those who commit to becoming lifelong learners open doors to new opportunities.
This article explores the indispensable nursing skills necessary for these professionals to be not just competent but exemplary in their roles. Both seasoned nurses looking to enhance their expertise and those with plans to become a nurse will better understand the crucial skills required to meet the demands of their profession, provide exceptional care to their patients and continue on a rewarding career path.
Why nursing skills are important
Nursing skills are foundational to fulfilling the duty of care to patients and being an integral team player. Nurses must be able to blend clinical nursing skills with emotional intelligence and interpersonal skills to deliver compassionate, patient-centred care while fostering collaborative relationships with colleagues.
In healthcare, the ability to work as part of a team is essential. Nurses who are equipped with a comprehensive skill set play a pivotal role in ensuring seamless patient care, bridging the gap between various healthcare professionals and contributing to a positive workplace.
As a registered nurse and the CEO and founder of Australian nursing career platform uPaged, Zara Lord understands the importance of having a range of skills. “They are paramount for patient care. Effective communication and empathy enhance the patient experience, while clinical competence and technical proficiency ensure accurate diagnosis and treatment.
“In terms of team functioning, teamwork and collaboration are essential for smooth operations within a multidisciplinary healthcare team. Adaptability and critical thinking help in addressing unexpected challenges, fostering a supportive and efficient work environment.”
These skills also enable professionals to cope with high-stress and ever-changing environments.
“Adaptability allows nurses to adjust to rapidly changing situations, while time management ensures that tasks are completed efficiently,” says Zara. “Strong communication and teamwork mitigate stress by fostering a collaborative atmosphere. There is never enough time in the day in a high-pressure environment, so the combination of all of these skills is crucial to ensuring the safety of patients and the sanity of the healthcare team.”
Continuous professional development is vital for nurses to keep their knowledge up to date, which is particularly important given the expanding roles of nurses. Maintaining and enhancing their expertise and competence and developing personal and professional skills are vital for nurses of all levels. Additionally, pursuing lifelong learning can lead nurses to discover new interests or specialties, such as nursing education or mental health nursing.
12 essential skills of a nurse
What are those nursing skills that are essential for the role?
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Be excellent communicators
“Effective communication is crucial for conveying patient information, collaborating with colleagues, ensuring seamless coordination within the healthcare team and building trust and rapport with your patient,” says Zara. As well as effective communicators, nurses must be expert listeners, understanding that no one knows the patient better than the patient themselves. -
Have empathy
Nurses see people when they are most vulnerable, and empathy is a critical interpersonal skill nurses need. “Empathy enables nurses to connect with patients on a personal level, fostering trust and cooperation, which is essential for delivering patient-centred care,” says Zara. “When trust breaks down, patients go into their own survival mode, which is exclusive and obstructive to our care.” -
Be adaptable
“Healthcare environments are dynamic, and nurses need to adapt quickly to changes in patient conditions, treatment plans and team dynamics,” says Zara. The strategy a nurse uses on one patient might not work on another, so having knowledge about various strategies is important. -
Take accountability
Nurses must also ensure they can self-manage and that they are capable of practising. This means they have to make sure they are physically and mentally able to perform their role and recognise when they or others they work with might need extra support to perform their duties. -
Provide advice and direction
Nurses also have to act as educators, providing information and resources to allow their patients to make informed decisions about their health. They will also be called on to guide patients towards action to improve their health outcomes. -
Engage in teamwork and collaboration
“Nurses are integral members of a healthcare team,” says Zara. “Strong teamwork and collaboration skills promote a cohesive and efficient working environment, leading to better patient outcomes.” -
Show clinical competence
Zara says solid clinical nursing skills are the foundation of nursing. “Competence in areas such as medication administration, wound care, and patient observations and monitoring is key. While some clinical competence is general in nature, nursing is becoming more specialised. There are a multitude of nursing specialisations in Australia, and many have specific observations, devices, multidisciplinary healthcare teams and documentation requirements that a competent nurse in that clinical area must adhere to for effective patient care.” -
Be critical thinkers
“Nurses must analyse complex situations, make sound decisions based on their clinical knowledge and prioritisation and anticipate potential issues to provide safe and effective care, especially in high-pressure situations,” says Zara. -
Understand cultural competence and sensitivity
Healthcare professionals assist people from all different walks of life, and it is important that they help to create a space where every person, no matter their background, sexuality, ethnicity or gender, feels understood. Nurses can increase their cultural competence by examining their own biases, practising patient-centred care (where every person is seen as unique) and questioning their language and non-verbal gestures to understand how they could offend. -
Engage in grief management
Nurses care for patients with chronic health conditions, major illnesses and devastating injuries. Supporting these patients and their loved ones can be challenging. As well as assisting patients with dignity, nurses must also use grief management techniques to support patients whose lives might forever be changed. When patients pass away, this support extends to their grieving families and friends. -
Be effective time managers
For nurses, no two days are the same, and in a fast-paced healthcare setting, efficient time management is a must. “Time management ensures that nurses can prioritise tasks and deliver timely care to patients,” adds Zara. -
Display technical proficiency
“With the advancement of healthcare technology, nurses need to be adept at using various medical devices and electronic health records to provide accurate and timely information and specialised patient care,” says Zara.
Nursing skills for your resume
“Today’s employers seek nurses who not only possess excellent technical and clinical nursing skills but also demonstrate strong communication, adaptability and teamwork,” says Zara. “Critical thinking and time management are valued for their contribution to effective decision-making and efficient patient care. Empathy is increasingly recognised as essential for providing patient-centred and compassionate care in the modern healthcare landscape.”
As a nurse seeking new opportunities or a change in your career, it’s not enough to hold these skills; you also have to be able to articulate them to potential employers on your resume and during a job interview. Don’t be shy about showing these qualities and skills. Here are tips on how:
- Highlight specialised skills: Nurses with specialised skills or certifications, such as in critical care or mental health, can stand out by highlighting these areas of expertise. Specialised skills show a higher level of competency in particular areas, making candidates more attractive for roles that require such expertise.
- Demonstrate soft skills for nursing: Soft skills are important qualities of a nurse, so highlight each of these with specific examples. For example, show how your effective communication skills improved a patient’s outcome, how teamwork contributed to resolving a critical incident or how your problem-solving abilities helped a colleague.
- Show evidence of continuous learning: Nurses who engage in continuing professional development demonstrate a commitment to their profession. Highlighting participation in workshops, seminars or postgraduate education demonstrates your proactive approach to professional growth and a dedication to nursing care.
- Give examples of your practical experiences: Sharing detailed accounts of practical nursing experiences – particularly those that align with the job you’re applying for – can showcase your hands-on skills and ability to handle the responsibilities of the position.
- Emphasise your leadership and initiative capabilities: Whether in a formal capacity or informally, by leading initiatives in a healthcare setting, be sure to highlight your leadership skills. These show how you can manage and guide others while contributing to a positive and efficient workplace.
The next step in your nursing career
Nursing is a multifaceted profession requiring a diverse set of skills to ensure high-quality patient care and effective teamwork. The qualities of a nurse are diverse, and these skills encompass a wide range of competencies.
Nurses acquire essential skills through hands-on experience, but formal education and study are critical in deepening a nurse’s knowledge base and expanding their skill set. Many nurses find postgraduate study not only strengthens their existing skills but also equips them with new ones, enabling them to expand their career opportunities, specialise in particular areas of healthcare or take on more senior roles.
Are you a nurse keen to explore where postgraduate study can take your career? GlobalHealth Education’s university partners have helped nurses in all disciplines take the next step in their careers. Discover more about nursing skills, nursing salaries and where a postgraduate course can take you.
The courses below are listed by qualification level, from lowest to highest.
The courses below are listed by qualification level, from lowest to highest.
The courses below are listed by qualification level, from lowest to highest.